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Contact by phone
Toll-free phone:
1-844-NOW-ABLE (1-844-669-2253)
Customer service hours:
Monday - Friday 8:30 a.m. - 5:00 p.m. ET, closed holidays
Individuals with hearing or speech disabilities:
Dial 711 to access Telecommunications Relay Services (TRS) from a telephone or TTY
Peak contact periods* are:
11:00 a.m. - 2:00 p.m. ET
All day on Mondays or the day after a holiday
*Please consider calling outside of peak periods to reduce your time on hold. You can also submit your question by email using the form below.
For questions, transaction disputes or to report a lost/stolen ABLEnow Debit Card, contact Fifth Third Bank at 1-888-516-2375 or visit 53.com/ABLE
Contact by email
* = Required field, see disclaimer below
Address
Mail completed forms and required documentation to the address listed on your form. Save time and money by managing your account online.
Mailing address
ABLEnow
PO Box 219273
Kansas City, MO 64121
*Disclaimer: Do not send confidential information, such as your Social Security number, via email. ABLEnow will never ask you to provide, update or verify personal or account information (social security number, PIN, credit or debit card numbers, etc.) through unsolicited email. If you receive unsolicited or suspicious email from ABLEnow, please complete the form above.
** This site is protected by Invisible reCAPTCHA, and Google will process information you submit through that service in accordance with its Cloud Data Processing Addendum (Partners). Google notified ABLEnow that as of April 2, 2026, it has switched from acting as a data controller to a data processor and that your and ABLEnow’s use of the reCAPTCHA service is no longer subject to Google’s Privacy Policy and Terms of Use. The information submitted to ABLEnow through this form and reCAPTCHA, if any, is subject to the ABLEnow Website Privacy Statement and Disclaimer and ABLEnow’s privacy and security standards and ABLEnow may only use the information for the limited purpose for which it was shared.
