See the FAQs
Get the answers to the most common questions about ABLEnow.
Call 1-844-NOW-ABLE (1-844-669-2253)
Customer Service representatives are available Monday – Friday, 8:30 a.m. – 5 p.m. ET. Closed holidays. Peak contact periods are: 11:00 a.m. – 2:00 p.m., all day on Mondays or the day after a holiday. Please consider calling outside of peak periods to reduce your time on hold. You can also send a message using the form below.
Individuals with hearing or speech disabilities may dial 711 to access Telecommunications Relay Services (TRS) from a telephone or TTY.
Customers may immediately report a lost or stolen ABLEnow Card in the secure online account portal. Navigate to the “Tools & Support” tab for the link to report a missing card 24 hours a day, seven days a week.
Send us a message
Thank you for contacting us. Please allow 2-3 business days for a response to all inquiries.
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Do not send confidential information, such as your Social Security number, via email. ABLEnow will never ask you to provide, update or verify personal or account information (social security number, PIN, credit or debit card numbers, etc.) through unsolicited email. If you receive unsolicited or suspicious email from ABLEnow, please complete the form above.
P.O. Box 2765
Fargo, ND 58108-2765
9001 Arboretum Parkway
North Chesterfield, VA 23236