Have a quick question?
Get a quick answer. Browse the FAQs.
Contact by phone
Toll-free phone:
1-844-NOW-ABLE (1-844-669-2253)
Customer service hours:
Monday - Friday 8:30 a.m. - 5:00 p.m. ET, closed holidays
Individuals with hearing or speech disabilities:
Dial 711 to access Telecommunications Relay Services (TRS) from a telephone or TTY
Peak contact periods* are:
11:00 a.m. - 2:00 p.m. ET
All day on Mondays or the day after a holiday
*Please consider calling outside of peak periods to reduce your time on hold. You can also submit your question by email using the form below.
Customers may immediately report a lost or stolen ABLEnow Card in the secure online account portal. Navigate to the “Tools & Support” tab for the link to report a missing card 24 hours a day, seven days a week.
Contact by email
* = Required field, see disclaimer below
Addresses
Mail completed forms with required documentation to the mailing address below. Save time and money by managing your account online.
Mailing address
ABLEnow
P.O. Box 2765
Fargo, ND 58108-2765
Office address
ABLEnow
9001 Arboretum Parkway
North Chesterfield, VA 23236
*Disclaimer: Do not send confidential information, such as your Social Security number, via email. ABLEnow will never ask you to provide, update or verify personal or account information (social security number, PIN, credit or debit card numbers, etc.) through unsolicited email. If you receive unsolicited or suspicious email from ABLEnow, please complete the form above.
** This site is protected by Invisible reCAPTCHA, and Google will process information you submit through that service in accordance with its Cloud Data Processing Addendum (Partners). Google notified ABLEnow that as of April 2, 2026, it has switched from acting as a data controller to a data processor and that your and ABLEnow’s use of the reCAPTCHA service is no longer subject to Google’s Privacy Policy and Terms of Use. The information submitted to ABLEnow through this form and reCAPTCHA, if any, is subject to the ABLEnow Website Privacy Statement and Disclaimer and ABLEnow’s privacy and security standards and ABLEnow may only use the information for the limited purpose for which it was shared.
